… it’s for a very simple reason, according to The Loadstar.
The torrent of parcel movement in the US has changed direction, as consumers return millions of goods ordered online in the run-up to the holidays.
John Haber, president & CEO of parcel logistics consultancy Spend Management, described it as a ‘returns tsunami’ – a reference to the “parcel tsunami” analysts had predicted for online orders shipped during the peak.
“Last week was the busiest week in returns in history,” he said.
However, Brian Bourke, chief growth officer of Seko Logistics, said: “I wouldn’t call it a tsunami, but volumes are significant.”
After a spike of 10.7% in returns on the first working day of 2021, home delivery specialist ParcelHero predicted that more than half of all parcel shipments, 51.7%, sent last week would be returned items, while UPS estimated it would handle 8.75m return parcels last week, 23% higher than the peak returns period of 2019.
There’s more at the link.
I’ve been doing a lot of online buying lately, and I’ve noticed that package delivery promises are not being met about half the time. It’s almost never the merchant’s fault, but delays in shipping (mostly unexplained, but all showing slower movement from vendor to customer than I’ve usually found). I hoped things would improve after the Christmas shopping rush was over, but that hasn’t been the case.
Oh, well. I’ll just have to allow more lead time in my ordering. Given ongoing COVID-19 restrictions in many states, forcing people to shop online rather than go to the store or the mall, I don’t see the situation improving anytime soon.