I was astonished – and angry – to see this letter posted on Gab. Click the image for a larger view.
I was absolutely dumbfounded at the thought that any medical practitioner would use the law to threaten its customers. If it’s authentic, this letter appears to represent nothing more or less than legalized extortion. “Pay us money for services you may not even need, or else!” However, I don’t know if the letter is real or not. It isn’t signed, and there’s no return address on the letterhead – both of which I’d expect on that sort of communication.
I looked up Smiles4Keeps online. It appears to be a dental practice in Pennsylvania, with three offices, and its Web site uses the same logo as that shown above. There’s no indication of which of its three offices may have sent that letter. Can any readers in or near Bartonsville, Scranton or Wilkes-Barre confirm whether or not this letter is the real thing? If it is, then the practice needs to hear from a lot of very angry customers – and so do Pennsylvania lawmakers! If it isn’t, then the practice needs to know that someone’s spreading disinformation about them.
If you can help clarify the situation, please post in Comments below. Thanks.
EDITED TO ADD: OK, it’s authentic. Courtesy of commenter Brigid, we find that the practice posted an explanation – but NOT an apology – on its Facebook page. Personally, I find their arguments unconvincing and self-serving. Others may differ. Suffice it to say, if I’m ever in that vicinity, I’ll seek children’s dental care from anyone EXCEPT Smiles4Keeps!